You can return any item(s) purchased on Rodebjer.com within 14 days of delivery. Items returned after this period may be rejected and sent back to you.
Return labels
EU customers: A pre-printed return label is included in your package.
US, UK, Norway, and other non-EU countries: Please contact customer support for a return label and customs invoice.
Return shipping costs
Return shipping costs are not covered by Rodebjer and will be deducted from your refund.
Preparing your return
Fill in the return form with the item(s) you are returning and the reason.
Carefully pack the items in the original packaging or a similar package. Items must be unused and in their original condition.
Attach the provided return label on top of any existing labels on the parcel.
Drop off the parcel at the distributor indicated on the label (DHL or UPS).
Keep the return receipt and tracking number until your refund has been processed.
Processing time
Once your return arrives at our warehouse, it may take 3-5 business days to process. During sale periods, this can take up to 7 business days. If your refund has not been issued after this time, please contact our customer support.
Returns with DHL (Sweden)
Hand in your package at the nearest DHL Service Point. Find your closest Service Point here.
Returns with UPS (EU)
Hand in your package at the nearest UPS Access Point.
Orders outside the EU
International returns, including returns from Norway, require a customs invoice. Please customer support and specify the items you are returning to receive a customs invoice.
Need further help?
If you have any questions about your return, contact our customer support for assistance.